An opened laptop shows the writing "Upgrading System". The charging circuit has already reached 55 percent.

Why are updates important?

"Again?!", this is the thought you always have when you see a pop up with an update on your computer again. One is simply annoyed and clicks on "Remember later". But this is exactly what you should not do, because updates are incredibly important!

"Again?!", this is the thought you always have when you see a pop up with an update on your computer again. One is just annoyed and clicks on "Remember later". But this is exactly what you should not do, because updates are incredibly important!
The applications you have on computers and servers should always be up to date. This is very important for companies, because up-to-date software helps them to be competitive and to improve their IT security.

Security risk through old software!?

Yes, because outdated versions from manufacturers could have security holes, and once a security hole is known, third parties use this hole for cybercriminal movements. Hackers, for example, look at where security holes are located and equip them with malware or can thus access data more easily.

If you do not update, it is very likely that you will become a victim of viruses or a hacker attack. Just a matter of time.

For security reasons luckycloud will switch off TLS 1.0 and TLS 1.1 on 28.02.2020

"TLS" is an abbreviation of Transport Layer Security. This is a protocol for secure and encrypted data transmission, which is used with "HTTPS". "HTTPS (secure hypertext transfer protocol) is a communication protocol used on the World Wide Web for secure data transfer. HTTP (Hypertext Transfer Protocol), on the other hand, is only a protocol used for data transmission in networks. This means that data is transferred from a server to a browser.

Graphic representation: Icon of a laptop that serves as a client Over a dashed line, the view goes to the right to a speech bubble with a security lock. This is followed by the server. Above it you can see the luckycloud logo and a green key on a leaf.

Strongly simplified you can imagine the data transmission:
When establishing a secure connection, client and server negotiate the transport protocol to be used. Here the client sends a so-called "Hello Message" including TLS version and encryption algorithm to the server. The server then replies and tells the client whether communication is permitted on its part. The other way round works similarly. Only when an "Ok" or handshake comes from both sides is the connection secure.

If they are older TLS versions, client and server agree to use "vulnerable"/insecure protocols.

Therefore, we ask you to make sure that you use current web browsers, operating systems and software, as we will not be able to support older versions after 28.02.2020 for security reasons.

It is anyway recommended to use the software always in current versions by regular updates.

If you use the following web browser and operating system versions, access is possible without problems.

The following web browser versions are supported by luckycloud:

The following software versions are supported for mobile devices:

Android devices from version 5
iOS devices from version 10

The following operating systems are supported for PC/ Macs:

Windows from version 10
macOS from version 10.12 (Sierra)

If you have any questions, please feel free to contact our support at any time.

Author: Santana Michael

Sources:
Bianca Wellbrock (02.04.2020): End of TLS 1.0 and TLS 1.1. PSW GROUP Blog
Das Erste (24.06.2019): Updates are that important

You might also be interested in

Cloud and Collaboration Trends 2025: Security and Teamwork in Focus

The IT world is evolving faster than ever – staying ahead means being prepared. 2025 brings groundbreaking advancements in cloud security, hybrid cloud, and digital collaboration tools. Discover th...

Learn more

Woman in a video conference in her home office.

Secure Alternative to Webex, Zoom, and Co.: luckycloud Launches Solution for Online Meetings

Secure online meetings are a must-have, and video conferencing tools are indispensable in everyday work life. However, providers like Zoom or Webex are heavily criticized due to data privacy issues.

Learn more

R2-D2, the fictional robot character from the Star Wars movies, is standing on a rock base.

Artificial intelligence in the enterprise: How humans and technology become a service dream team

Whether a customer remains loyal to a company or switches to a competitor is increasingly determined by contact with customer service. Today, consumers and business customers alike expect fast and...

Learn more

Front view of the Klinikum Darmstadt with entrance area and driveway.

Protected data rooms: Cloud service for works councils ensures IT independence

Securely storing and processing their own data in the cloud is now part of everyday work for more and more companies. In recent years, they have increasingly introduced new systems, expanded intern...

Learn more

Bird's eye view of a desk with old typewriter.

Digitalprämie Berlin - how to benefit from the subsidies with luckycloud

With the digital bonus, the state of Berlin and Investitionsbank Berlin (IBB) want to promote the digitalization of the working world. The acquisition of IT hardware and software for digital transf...

Learn more

Luc Mader, the founder of luckycloud, is sitting in front of a tablet on a sofa.

Service for cloud solutions: Focus on the customer's needs

Good service pays off - this is also or especially true in difficult times, when the economy is facing numerous challenges due to the Corona pandemic. Only those who convince their customers with a...

Learn more

Icon of a data cloud. In the background you can see graphics and two people holding hands.

QNAP NAS and luckycloud - perfect match for Hybrid Clouds

Hybrid Cloud solutions do not have to be complicated. As with all successful combinations, it all depends on the right components! luckycloud - as a secure cloud provider from Germany with the high...

Learn more

An upturned hand holds a model of a city. Icons of e-mail, TV and the like lead out of the buildings.

All-rounder Hybrid Cloud - clever combination of backup and data processing

IT systems can be affected by failures or maintenance. During this time data in the cloud is not accessible. If you use the cloud storage as pure backup, a failure only affects current changes. But...

Learn more

Three people are sitting on a sofa and chair, around a small coffee table, talking.

Crash course GDPR - Summary of the 10 most important facts

25 May 2018 - the GDPR came into force on this date. Curse or blessing? After 2 years this is not exactly one of the most popular topics for companies. Nevertheless, the DSGVO has an important sign...

Learn more

An opened laptop shows the layout of luckycloud.

Teamwork in the home office - exchange data easily and securely from home with luckycloud

Working from home is a challenge even for well-rehearsed teams that normally work well together in the office. For a smooth workflow in a team, we recommend that you define rules on how shared docu...

Learn more

Cloud storage in the home office - Set up luckycloud in your home office in 3 steps

There is hardly anyone left who is not affected by the current crisis, let alone severely restricted. Suddenly there are people in the home office who have never (had to) think about how to work ou...

Learn more

Three people are standing on a mountain top. The picture says teamwork in the home office.... Mastering challenges

Home Office Preparation - Working from home without loss of control

Many managers are currently in conflict over the decision whether to use home office or not. The biggest barrier here is not the technical hurdle, but the feeling of loss of control. Many bosses ar...

Learn more

A person with a hood on his head sits in front of a laptop. The background is black.

Home Office Checklist - Corona crisis becomes surveillance scandal 2.0

The corona crisis has stirred up many minds. Many entrepreneurs are interested in a quick solution and forget the daily dangers of digital data processing. People's privacy is sometimes trampled un...

Learn more

You can see the image of a Corona virus. The image says "Home Office Guide for Business".

Home Office Guide in times of the coronavirus - working fast and safe from home

Current news about the corona virus is piling up. Many send their employees to the home office - but for many industries this is simply impossible. On various platforms there are lists of digital t...

Learn more

In the foreground of the image is a pencil holder with crayons. The washed out background shows a child.

A cloud provider from Germany with easy user and data administration was especially important to us!

The demands for schools to be equipped with technical devices, a modern IT infrastructure and secure software solutions are anything but new. This applies to the administration as well as the teach...