luckycloud data center in Germany with green lighting

Privacy by Design: How luckycloud Handles Investigation Requests

Investigation requests to cloud providers are sensitive – legally, technically, and emotionally. Anyone working in the cloud must be able to trust that sensitive data won’t be handed over lightly. At luckycloud, we follow the principle of Privacy by Design: maximum data sovereignty for our users. And we’re transparent about how we handle such cases – as shown in our latest transparency report.

Obligation to Disclose – Responsibly and with Integrity

As a cloud provider based in Germany, we are bound by legal regulations. Investigation requests from authorities – e.g., in the context of criminal proceedings – are carefully reviewed by us. One thing is clear: Without a legally valid basis or a court order, we do not disclose any data. Period. While other providers remain silent, we stand for clarity: Every request is reviewed internally. Every decision is documented. This combination of legal precision and transparent communication is essential for us. And it’s crucial for a real GDPR-compliant cloud you can trust.

Privacy by Design: How luckycloud Integrates Data Protection from the Start

At luckycloud, privacy is not just a feature – it’s a core principle. We follow the Privacy by Design approach. This means specifically:

  • We store as little personal data as possible
  • There are no analytics tools, no trackers, no backdoors
  • All data is transmitted and stored exclusively in encrypted form
  • And with luckycloud’s Zero-Knowledge principle, we ensure: Even we as the provider cannot access your content

This way, control over your data remains entirely with you.

luckycloud as a GDPR-Compliant Cloud

US clouds like Microsoft and Google often advertise with GDPR compliance, but they deliver little more than illusions. At luckycloud, it means more than just buzzwords on a website. Our servers are exclusively located in Germany, we operate without any US third-party providers, and our entire architecture is built to meet GDPR requirements – from data processing agreements to technical implementation. For businesses, teams, and organizations, this means: more independence, no hidden risks, and true data sovereignty.

A truly GDPR-compliant cloud must be transparent, secure, and free of vendor lock-in. luckycloud meets these standards – with open source, clear communication, and a strong focus on data protection.

Transparency Report: The luckycloud Response to Sensitive Questions

The latest transparency report from luckycloud reveals how often we receive requests from authorities and how we handle them. All requests are legally evaluated, and our infrastructure is not designed for quick data access. This is not only good for our users but also a reflection of our commitment to Privacy by Design.

A Cloud That’s On Your Side? Choose luckycloud

It is important to us to disclose how we handle sensitive topics such as investigation requests – and to be clear about the principles we do not compromise on. Choosing luckycloud means getting more than just storage. We aim to be a secure and independent partner for anyone who values data protection, reliability, and openness. Trust is not built through promises but through verifiable action. That’s exactly what we practice – technically, legally, and communicatively.

Try luckycloud free for 14 days – the GDPR-compliant cloud with Privacy by Design and strong values.

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