Zero knowledge principle

luckycloud works according to the Zero Knowledge principle, because it is the safest way to to protect our customers' data. Our processes are designed so that we have so few need information as possible about our customer. Only if you are actively in contact with us we'll get to know you. That's a pity, but for you the safest way to ensure your privacy to protect.

In case of inquiries or problems, our trained service employees have a limited Access to the customer data to be able to help you quickly.

Your passwords, on the other hand, are not stored with us at all, only the corresponding data key pair. So not even our system administrators can encrypted libraries. The user alone decides who will use the password to Library.

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